Posted on: January 6, 2023
Date: Jan. 6, 2023
Job Title: Customer Service Support
NOC Code: 6552
Description\Duties
- Provide quotes to customers; pricing products as requested. This would include communication with customers, suppliers/manufacturers via telephone or emails
- Sourcing products as needed
- Tracking inventory
- Pricing products in showroom
- Mailing/receiving products – knowledge of UPS/Fed Ex/Transport
- Coordinating deliveries, repairs and installations – communicating with customers and with company Installers
- Receive deliveries. May require unboxing some products
- Assist customers in showroom
Qualifications
- Math skills are a necessity as you need to be able to calculate percentages and cost of exchange rates, shipping, etc.
- Accounting skills are required to maintain books and keep accurate information
- Communication skills as this position involves interacting with the customers and suppliers/manufacturers by taking orders, providing feedback on the status of orders, and follow up
- Multi-tasking skills are needed to perform the job
- Computer skills – Excel, Word, and Outlook; knowledge of QuickBooks an asset
- Marketing skills – mass emails and mailers, sending out sales notices
- Other – deliver products if have valid driver’s licence
Salary: $17/hr.
Hours of Work: Part time to start ~20 hours per week. Schedule flexible: Monday thru Friday (hours can range between 8:30am – 5:30pm) No weekends or evenings
Location (City\Town): Windsor
On Bus Route: Close to bus route (right behind Devonshire Mall)
Position Requires a Personal Vehicle: Yes
Additional Information
- The company is a supplier of office products: furniture, chairs, and office accessories like monitor arms, keyboard trays, document holders, ergonomic keyboards and mice, etc.
Contact: eac@publicboard.ca, 519- 971-9698