JPF 2023-01-01 Customer Service Support

Posted on: January 6, 2023

Date: Jan. 6, 2023

Job Title: Customer Service Support

NOC Code: 6552

Description\Duties

  • Provide quotes to customers; pricing products as requested. This would include communication with customers, suppliers/manufacturers via telephone or emails
  • Sourcing products as needed
  • Tracking inventory
  • Pricing products in showroom
  • Mailing/receiving products – knowledge of UPS/Fed Ex/Transport
  • Coordinating deliveries, repairs and installations – communicating with customers and with company Installers
  • Receive deliveries. May require unboxing some products
  • Assist customers in showroom

Qualifications  

  • Math skills are a necessity as you need to be able to calculate percentages and cost of exchange rates, shipping, etc.
  • Accounting skills are required to maintain books and keep accurate information
  • Communication skills as this position involves interacting with the customers and suppliers/manufacturers by taking orders, providing feedback on the status of orders, and follow up
  • Multi-tasking skills are needed to perform the job
  • Computer skills – Excel, Word, and Outlook; knowledge of QuickBooks an asset
  • Marketing skills – mass emails and mailers, sending out sales notices
  • Other – deliver products if have valid driver’s licence

Salary: $17/hr.

Hours of Work: Part time to start ~20 hours per week.  Schedule flexible: Monday thru Friday (hours can range between 8:30am – 5:30pm) No weekends or evenings

Location (City\Town): Windsor

On Bus Route: Close to bus route (right behind Devonshire Mall)

Position Requires a Personal Vehicle: Yes

Additional Information

  • The company is a supplier of office products: furniture, chairs, and office accessories like monitor arms, keyboard trays, document holders, ergonomic keyboards and mice, etc.

Contact: eac@publicboard.ca, 519- 971-9698


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